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Critical Links' flagship product, the edgeBOX™ is a multi-function network appliance that consolidates data, voice and IT services for small and medium sized organisations. edgeBOX effectively replaces an average 4-6 devices, dramatically simplifying deployment and management of communications and IT systems with significantly lower TCO than with multi-product deployments.
Located at the edge of the network, every edgeBOX™ appliance provides the same comprehensive range of data, voice and security services that are managed through a single, easy-to-use web interface, including:
Networking
High Speed Internet Access - via ADSL, cable, 3G or other Ethernet connection
Network Access Control - providing complete control over network resource allocation and monitoring of detailed usage logs
WiFi - based on 802.11b/g with WEP, 802.11x and WPA encrypted authentication, both in AP-mode and Access Controller mode.
VPN Deployment - based on IPSec, PPTP, or L2TP for site-to-site and teleworker connections respectively
Firewall - each external link and VPN can be authorised at the user or gateway level
QOS and Bandwidth Management - allows bandwidth to be reserved for particular services and particular users. Can be used to ensure the quality of VoIP calls
WAN Capabilities Between Sites - allowing edgeBOX to be installed at branch offices
Voice Services
IP-PBX - with a full range of features such as IVR, ACD, voicemail (can be forwarded to email), DDI, music on hold, digital receptionist, least cost routing, call forwarding, queuing and parking, hunt groups, telephone number mapping, fax2mail and mail2fax, and supporting SIP and AIX protocols and all common codecs
VoIP Gateway - for terminating PSTN calls from either ISDN (BRI and PRI) or analogue (FXS) lines and allowing digital and analogue (FXO) equipment to be connected. When combined with the IP-PBX and QoS this enables edgeBOX to provide a complete IP telephony solution
IT Services
File and Printer Sharing - providing a single location for users to share data and printers
Web Server - for hosting the company website, extranet and intranet or web based applications
Email Server - and associated services (SMPT, POP, IMAP, webmail, antivirus, antispam) for email hosting or relaying
Automatic Backup - separate backups for configuration and user data allows edgeBOX to be restored after data loss or system failure
